Best Buy reviews

3.5

59% would recommend to a friend

(41,880 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

42K reviews
2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are in favor and have a senior leader backing you, BBY is very proactive at development. The leaders (Brad Anderson and Brian Dunn), I believe, are very ethical and committed to their employees. There are many smart people and a commitment to creativity.

Cons

Best Buy is split into four groups: Retail, Corporate, Consultants and Subsidiaries. The retail group is dominated by excessively competitive types who regularly violate their own ethical code to achieve career objectives. There is a great deal of hubris in this area and it will eventually lead BBY to ruin if left unchecked. The Corporate group are smart and capable, but for the most part also obsessed with whether they will be around in a month and their next career move. Senior leadership inked a deal with Accenture that gave too much control of key operational areas to a single entity, leading to a predictable level of conflict between expectations and deliverables. The integration of BBY's subsidiaries have been a failure, largely due to the lack of an effective merger and acquisition strategy, and the unchecked interference by one or all of the other groups above.

1.0
Dec 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Very good discounts on some products, decent discounts on many items. Good gym on premises. On site cafeteria with okay food.

Cons

The work environment is super toxic. They just let a bunch of “product owners” go because they wouldn’t work ridiculous numbers of hours trying to implement a deeply flawed and constantly changing strategic plan. A bunch of really good product owners have left recently, and more in mid-senior positions are actively looking to exit right now. The directors and VPs know there is a problem but they refuse to address it and just put more pressure on the rest of us. There are currently over 100 open positions between e-commerce and IT that they need to hire for, but are unable to. They are purposefully only listing some of the jobs because they know if they post all of them at one time they will legitimize what everyone is saying about what it’s like to work there: that it is terrible and so they can’t retain anyone who is any good, or they fire anyone who dares to speak up. It’s a massive popularity contest, and the person who sucks up the most wins. People talk a lot about supporting each other, but you can’t trust anyone. I am still working in the e-commerce department but I am trying to leave as soon as I can get a job that I’m really happy with. Read the other reviews: ask yourself, which reviews do you believe? The good ones or the bad ones. Who has more to gain? Management placing fake reviews to boost their glass door ratings, or employees who are actually upset about working conditions. Relatively low pay relative to other employers.

1.0
Sep 19, 2017

CHQ - not a good place.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people. I have met so many amazing people from working here. - The exposure to corporate life. It is a good place to understand how corporations operate, and to decide ultimately if you are willing to put in the time and pain to climb the corporate ladder.

Cons

- Unless you are a manager or a "favourite" (favouritism is HUGE here), you will be treated like garbage in terms of salary and respect - The culture is horrible. It is fake. And they are trying to "evolve" it to be similar to a tech hub/ start-up vibe. You can't force people to care about the company's goals when the company doesn't care about their employees. - Many "people managers" don't actually seem to care about managing PEOPLE. - There is no recognition/ reward for a job well done anymore. Before the consolidation of BBY/ FS there was, and now it's strictly business & numbers. Exhausting and dissapointing.

Viewing 16 - 18 of 41,880 Reviews

Glassdoor has 43,433 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.