Best Buy...not so much - Director Best Buy Employee Review

2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are in favor and have a senior leader backing you, BBY is very proactive at development. The leaders (Brad Anderson and Brian Dunn), I believe, are very ethical and committed to their employees. There are many smart people and a commitment to creativity.

Cons

Best Buy is split into four groups: Retail, Corporate, Consultants and Subsidiaries. The retail group is dominated by excessively competitive types who regularly violate their own ethical code to achieve career objectives. There is a great deal of hubris in this area and it will eventually lead BBY to ruin if left unchecked. The Corporate group are smart and capable, but for the most part also obsessed with whether they will be around in a month and their next career move. Senior leadership inked a deal with Accenture that gave too much control of key operational areas to a single entity, leading to a predictable level of conflict between expectations and deliverables. The integration of BBY's subsidiaries have been a failure, largely due to the lack of an effective merger and acquisition strategy, and the unchecked interference by one or all of the other groups above.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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