Toxic work environment in IT and e-commerce - Business Analyst Best Buy Employee Review

1.0
Dec 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Very good discounts on some products, decent discounts on many items. Good gym on premises. On site cafeteria with okay food.

Cons

The work environment is super toxic. They just let a bunch of “product owners” go because they wouldn’t work ridiculous numbers of hours trying to implement a deeply flawed and constantly changing strategic plan. A bunch of really good product owners have left recently, and more in mid-senior positions are actively looking to exit right now. The directors and VPs know there is a problem but they refuse to address it and just put more pressure on the rest of us. There are currently over 100 open positions between e-commerce and IT that they need to hire for, but are unable to. They are purposefully only listing some of the jobs because they know if they post all of them at one time they will legitimize what everyone is saying about what it’s like to work there: that it is terrible and so they can’t retain anyone who is any good, or they fire anyone who dares to speak up. It’s a massive popularity contest, and the person who sucks up the most wins. People talk a lot about supporting each other, but you can’t trust anyone. I am still working in the e-commerce department but I am trying to leave as soon as I can get a job that I’m really happy with. Read the other reviews: ask yourself, which reviews do you believe? The good ones or the bad ones. Who has more to gain? Management placing fake reviews to boost their glass door ratings, or employees who are actually upset about working conditions. Relatively low pay relative to other employers.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros. Just don’t work here.

Cons

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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