BT Group reviews

3.7

68% would recommend to a friend

(10,831 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

None. Please refer to cons

Cons

I applied for the position of Senior Problem Manager, having seen a Problem Specialist role advertised via LinkedIn earlier (which was not suitable for my level of experience and career progression). The role profile of Senior Problem Manager included responsibilities such as coaching and mentoring Problem Specialists. I was successful at interview and was offered the job and salary agreed. The contract however had the job as Problem Specialist and wanted me to waive my rights to work in excess of a 48 hour week. Whilst I would happily work additional hours to meet a deadline as any professional role requires I do not see that I should waive my legal right. I challenged the contract and eventually (after significant delay) the job title was changed, but the Talent Manager advised I will still be a Problem Specialist internally as that was the role. I felt misled and unhappy with this experience. The job advertisement was misleading and this was not a positive experience as I turned down another opportunity. The benefits were also misleading. The share scheme is not currently available and any additional benefits such as medical insurance are not standard and have to be purchased through the staff portal. Other organisations I have worked for it is standard and company funded benefit in kind.

1.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and networking opportunities

Cons

Awful culture in recent years, due to a drive to achieve unrealistic cost savings. A lot of insecurity and rash decision making from senior leadership, particularly within Digital.

1.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

None absolutely horrific and need to be reported to the police.

Cons

Avoid at all costs, they literally monitor you and have access to your internet and will spread gossip about you. They did a private investigation on this lad cause they thought he was on drugs and let everyone know about it in the office. The investigators lost their jobs because of it too. The lad had serious mental health issues and was told by the manager that he needs to get checked out by the doctors. The lad heard everything that was going on as everyone in the office was talking about him and asked when he confronted the manager about being watched they told him that he’s not being treat differently to anyone else. I’m sure everyone knows about.

Viewing 277 - 279 of 10,831 Reviews

Glassdoor has 11,813 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.