You’re being watched 👀 - Customer Service Representative BT Group Employee Review

1.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

None absolutely horrific and need to be reported to the police.

Cons

Avoid at all costs, they literally monitor you and have access to your internet and will spread gossip about you. They did a private investigation on this lad cause they thought he was on drugs and let everyone know about it in the office. The investigators lost their jobs because of it too. The lad had serious mental health issues and was told by the manager that he needs to get checked out by the doctors. The lad heard everything that was going on as everyone in the office was talking about him and asked when he confronted the manager about being watched they told him that he’s not being treat differently to anyone else. I’m sure everyone knows about.

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, so good money

Cons

Long hours very long hours

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The people there were great.

Cons

The company doesn't seem to understand the current security market.

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