Ascension reviews

3.5

60% would recommend to a friend

(7,654 total reviews)
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Eduardo Conrado

46% approve of CEO

50% positive business outlook

Ascension has an employee rating of 3.5 out of 5 stars, based on 7,654 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ascension employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Dec 18, 2017

Stay away from Ascension Information Services - AIS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AIS is paid hourly with a $3hr per hour on-call, paid time and a half for a call where you get paid minimum 2hrs

Cons

-Upper management is dishonest and does not communicate what so ever it feels like upper management does not have your best interests in mind -Service Desk is useless, told this on a daily basis by the end users, end users constantly asking for your personal number because they don't want to deal with the service desk. - Constantly told by other AIS departments "its not our issue" -AIS departments (mainly application analysts) do not read notes in tickets causing tickets to be constantly misrouted - You are micromanaged to death. -Many many many issuses within Ascension AIS -Implemented a 7am-7pm coverage (was 8am-4:30pm) for all sites but refuse to staff appropriately to cover the extra coverage causing very little work\life balance -Zero accountability, too many associates do not fulfill their job duties\responsibilities.

1.0
May 2, 2021
Recommend
CEO approval
Business Outlook

Pros

The only pros to working in IT for Ascension are the co-workers.

Cons

Ascension Technologies or should I say Gerry Lewis made the decision to Outsource the majority of all IT. All while they were working in the background on hiring an overseas company to replace IT employees they continued to have weekly all staff calls telling us how many great things we were doing and accomplishing for Ascension. Starting each all staff meeting with a religious “reflection” and prayer thanking all of the employees for what a great job we were doing. We were asked in IT to tighten the belt and save millions of dollars by doing more with less. We exceeded the money savings all while working tirelessly with little to no support from Sr. management. When Covid hit we (IT) were promised no one would lose their jobs and they were committed to being there for their employees. They even made a press release to say that no Ascension employees will be laid off due to Covid and they applied for and received financial aid from the government in the sum of millions of dollars to make sure that happened. Little did we know it was a ruse as this “Christian faith based” company was working with an overseas company to replace the employees they had been praising for doing such a great job. In Aug of 2020 during an all staff call they decided to let us (2000+) employees know we were no longer needed they were going to Outsource IT. Outsourcing IT even though we were able to cut millions of dollars from our budget, doing more with less and giving us constant praises and accolades of what a great job we were doing. Patient care and Christian values were no longer the focus, and it all came at the expense of employees who had served them with an average tenure of 10+ years. Their “Focus on Employees” values became Focus on money. They have burnt a bridge in the “local” IT community that will most likely never be repaired. I would not recommend this organization if you are in IT. I am sure there will be a canned response saying something to the effect of “we are sorry you feel this way but Ascension is dedicated to its employees and patients with its Christian values”. Dedication to employees and Christian values don’t let thousands of dedicated employees go especially during a pandemic when specifically told this would not happen.

1.0
Jul 31, 2019

WORKPLACE **PTSD** IS REAL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I finally give my notice.

Cons

I've been suffering in silence for many months, feeling like I was alone. But I just found out a co-worker also has PTSD from being tormented by the same leadership. I feel it would be irresponsible of me to not post on Glassdoor to let potential candidates know about the environment here. (If you don’t know much about PTSD, it will significantly impact both your mental and physical health, hurt your personal relationships and/or have severe consequences to your home life.) The culture at Seton is toxic. After multiple rounds of layoffs, we are on a skeleton crew, and most of the remaining employees have insurmountable workloads and are struggling to tread water creating a CYA environment. Leaders show strong bias in their management style, with “favorite” employees who wander around 8-5 rubbing shoulders and brown-nosing; some of whom literally do ZERO WORK as they delegate to other poor souls who don’t even report to them and then claim their work as their own. Those who are less fortunate have OVERWHELMING workloads. No, not like “every other company” who is doing more with less. Seton is doing more with less because you have to account for the leadership’s “favorites” redistributing their workloads into their buckets. And don’t ever upset your leader, the Seton culture tolerates retribution. If you get on their bad side, or if they just don’t like you, it is apparent in the management of daily activities, in how they treat you, and when you receive your annual performance evaluations. I’ve seen examples of retaliatory behavior from managers through C-suite level. If you are a narcissist or a lemming you might do well here. Everyone else in between with career aspirations should beware of big smiles and false promises.

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