AT&T reviews

3.3

51% would recommend to a friend

(42,015 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Jan 24, 2016
Recommend
CEO approval
Business Outlook

Pros

At&t pays well for retail They offer decent benifits Such as vacation time, and company phone.

Cons

Management wants the SSR to wear multiple hats. You're a full-time SSR, part time rep, part time manager, and no one notices. If you want to move up in the company you have to go into sales. Your job is to help the staff, yet no one helps you with your task. No teamwork what so ever. I honestly feel because I don't make the company money, I don't matter.

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AT&T Response
8y
Thank you for your comments and commitment to AT&T. We pride ourselves on providing a good work-life balance through the benefits and vacation time that we offer, as well as some work perks along the way, such as a company phone. We are sorry to hear that you are feeling overworked and underappreciated. Thank you for your input on what we can improve upon – your feedback is very important to us and our efforts to make AT&T a better place to work.
2.0
Jan 7, 2016

At&t is bad for Ditectv

Recommend
CEO approval
Business Outlook

Pros

Used to be a pleasure to work before the att merge. Great support and trainers, friendly family oriented environment, great incentives, fun. My review may change depending on how things change in the upcoming month(s).

Cons

Seems like everyone's being fired since att got involved. Lots of employees losing trust in the merge and in the company. There's always been a high turnover rate but this is crazy. Customers have absolutely nothing good to say about att ever.

1.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The only good thing about the TDP program is that I got to make great friends. You're capped at working 40 hours a week so that helps with work/life balance. The 50% discount on AT&T services is great. Great place to work if you want to have a steady salary and don't care about learning much.

Cons

There is nothing "Emerging" about the program. This is probably the worst place for a CS major to learn something. You work on outdated technologies with remote teams. All the collaboration is virtual with team members across the globe. The hiring standards are way too low. The good programmers that you work with are generally contractors from Accenture or some other consulting firm. The way benefits work is laughable. A person making PowerPoint presentations and a person developing good code make the same mediocre salary. The management stresses that benefits are on par with other top tech companies which is not true at all. A new computer science grad could easily be making 20-30% more in the same city. They stress a lot on the use of Agile methodologies although you will most likely never get a chance to work with it. Employees are led to believe that they are the best of the best which is leaving a false sense of pride among them. Nothing is based on merit. Management is very biased towards ass-licking employees. And yeah, the worst of all, appearance has precedence over intellect and merit which is infuriating.

Viewing 73 - 75 of 42,015 Reviews

Glassdoor has 46,430 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.