TDP - Emerging Technologies - Associate Applications Developer AT&T Employee Review

1.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The only good thing about the TDP program is that I got to make great friends. You're capped at working 40 hours a week so that helps with work/life balance. The 50% discount on AT&T services is great. Great place to work if you want to have a steady salary and don't care about learning much.

Cons

There is nothing "Emerging" about the program. This is probably the worst place for a CS major to learn something. You work on outdated technologies with remote teams. All the collaboration is virtual with team members across the globe. The hiring standards are way too low. The good programmers that you work with are generally contractors from Accenture or some other consulting firm. The way benefits work is laughable. A person making PowerPoint presentations and a person developing good code make the same mediocre salary. The management stresses that benefits are on par with other top tech companies which is not true at all. A new computer science grad could easily be making 20-30% more in the same city. They stress a lot on the use of Agile methodologies although you will most likely never get a chance to work with it. Employees are led to believe that they are the best of the best which is leaving a false sense of pride among them. Nothing is based on merit. Management is very biased towards ass-licking employees. And yeah, the worst of all, appearance has precedence over intellect and merit which is infuriating.

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5.0
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Pros

Good benefits - 401k, discounts, facilities

Cons

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5.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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