AT&T reviews

3.3

52% would recommend to a friend

(42,017 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Jun 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Working in cellular can be extremely rewarding, personally, professionally, and especially monetarily. If you're good with people and electronics, this job is heaven! You get to help people make tough decisions in an ever changing market, find solutions for their needs (some they didn't know they had), and make their lives better with every sale! At least, that's a good day.

Cons

It's a sales job. At the end of the day, you need to remember your metrics are everything to the management. It can be a little soul crushing being a number, but it's the way these jobs are. Unfortunately, in my time, I saw more and more individual metrics appear without much support from management in maintaining all of them at once. The company wants one thing boosted, everything else suffers, and it becomes a balancing act on a canoe. (Careful not to capsize!) As a result, it can be very stressful at times, especially since not every customer is happy to see you. The key is turning those disgruntled frowners into happy customers, and nailing sales in the process. It's a delicate balance and it can be frustrating until you get the right groove going. Even then, you're bound to hit some bumps along the way.

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AT&T Response
10y
Thanks for your input! Goals help us stay competitive and to grow as individuals and as a company. But we try to balance the challenge of meeting sales goals by providing top notch pay and benefits. We appreciate you and will ensure your feedback is heard.
4.0
Apr 7, 2015

Sales Program Executuon Mgr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great talented people to work with

Cons

Att will cut employees in a heartbeat, managers are not always good with managing their talent and no company wide functions and the HR is removed and no access to employees

Viewing 76 - 78 of 42,017 Reviews

Glassdoor has 46,432 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.