TELUS Customer Service Representative interview questions

The first step for the interview process was a phone call that lasted approximately 20 minutes. Next step in the process was a one-on-one meeting with a director. The next step was a group interview with managers where I had to present a recent opportunity win.

First I applied online, then took any applicable assessments. I was contacted by email regarding my application then received more info on the position by recruiter. I then scheduled a virtual interview or phone interview with recruiter. A decision within 48 hrs was made and I got the email about the offer and to accept them started the onboarding process. Then I went onto the site to pick up my equipment to work.