I applied online. The process took 2 weeks. I interviewed at TD (Toronto, ON) in Jul 2025
Interview
They contacted me via email for a fairly general video interview, with pre-set questions such as “How far are you willing to commute?”, “Do you have any branches close to your home?”, and some questions about my background based on my resume.
The second interview was behavioural
Interview questions [1]
Question 1
negative piece of feedback you received from your manager, a time when a customer was upset, and a situation where you made a mistake.
I applied through an employee referral. The process took 2 months. I interviewed at TD (Toronto, ON) in Mar 2025
Interview
TD, like other banks, have "Future Opportunities" as somewhere to apply when there aren't any current openings. This can result in a longer process(my interview wasn't until roughly 2-3 months after applying), however they will have a brief call and ask if you're still interested, setting up an interview time. Sometimes virtual, you can be interviewed by multiple people, usually recruiters not branch staff. Afterwards, they'll notify you via a call if the interview was a success, oftentimes within 5-7 business days, and will inform you of an open position they'd like to offer via a call as well.
TL;DR
Process can be lengthy, anywhere from a week to several months in length. Expect communication through calls, if they can't reach you they will request to schedule a call via email.
Interview questions [1]
Question 1
Sadly I don't recall specifics, but they asked about a time I faced a difficult customer.
I applied through other source. The process took 2 weeks. I interviewed at TD (London, ON) in Feb 2023
Interview
Straight forward questions about your work experience. Use STAR to structure your work experience stories about challenges and how you overcame them. They also asked about your biggest achievement. They are easy to interview with as they are more open and welcoming.
Interview questions [1]
Question 1
Tell me about your time at _____
What challenges did you face and how did you over come those challenges?