Two rounds of interview, telephonic and video call. Telephonic consisted of questions about yourself and video call consisted of behavioural questions usually based on previous customer service experience. Usually take 2-3 weeks to get back to you. Practice answering situation based questions too.
Interview questions [1]
Question 1
two rounds of interview, telephonic and video call. Telephonic consisted of questions about yourself and video call consisted of behavioural questions usually based on previous customer service experience
common behavioural questions, it occured on microsoft teams and they told me to choose 3 dates that would work best for me personally. Word count Word count fWord countWord count
Interview questions [1]
Question 1
Tell me about yourself, Why do you want to work at TD? What does customer service mean to you? Describe a time when you went above and beyond for a customer How do you handle difficult customers?
Applied online, 2 interviews with Talent Acquisition, behavioral questions mostly revolving around customer service. Why TD, tell me about a time you went above and beyond for customer, tell me about a time you helped a customer navigate an app
Interview questions [1]
Question 1
Tell me about a time you received a guidance or feedback from a fellow colleague