Santander Customer Service Representative interview questions
Updated Jan 11, 2026
based on 43 ratings
Difficulty
Average
Experience
Mostly positive
How others got an interview
74%
Applied online
Applied online
12%
Recruiter
Recruiter
6%
In Person
In Person
3%
Other
Other
3%
Employee Referral
Employee Referral
3%
Staffing Agency
Staffing Agency
Interview search
43 interviews
Viewing 1 - 5 of 43 Interviews
Santander interviews FAQs
Customer Service Representative applicants have rated the interview process at Santander with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Santander overall takes an average of 32 days.
Common stages of the interview process at Santander as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
Após a inscrição teve prova online com diversos temas como português, excel e raciocínio logico, após aprovacao teve entrevista presencial em grupo com dinâmica e a última etapa foi entrevista individual com os gestores da área.
I applied online. I interviewed at Santander (Querétaro, Querétaro) in Aug 2025
Interview
Larguísimo proceso de un día, te mantienen 8 horas ahí. Haces una entrevista de rol de dos minutos y con eso deciden basicamente si te contratan, pierdes mucho tiempo porque lo manejan por grupos.
I applied online. The process took 2 weeks. I interviewed at Santander (Reading, PA) in Jan 2022
Interview
In the interview process, I remember it was fairly easy. HR contacted you and you were set up along with a group after you accepted the position. Questions were vague in my opinion.