IKEA Customer Service Representative (CSR) interview questions
Updated Apr 16, 2026
based on 85 ratings
Difficulty
Average
Experience
Very positive
How others got an interview
78%
Applied online
Applied online
9%
In Person
In Person
7%
Employee Referral
Employee Referral
3%
Other
Other
2%
Recruiter
Recruiter
2%
Campus Recruiting
Campus Recruiting
Interview search
85 interviews
Viewing 66 - 70 of 85 Interviews
IKEA interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at IKEA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at IKEA overall takes an average of 17 days.
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at IKEA (Sweetwater, Duval, FL) in May 2018
Interview
The Interview asked multiple open probed questions related to customer relations. Interviewer was very friendly and attentive. The interviewer explained the postion very clearly and the expectations of the position.
Interview questions [1]
Question 1
Have you ever had multiple tasks that all needed to be completed within the same timeframe?
I applied online. The process took 2 weeks. I interviewed at IKEA in Mar 2015
Interview
Phone interview, 2 in person interview this was pretty easy since the people are laid back and make you feel comfortable. The interview are quick short and to the point