I applied online. The process took 4 weeks. I interviewed at Capita (Cork) in Mar 2021
Interview
The interview process is ok but the overall recruitment process is terrible.
Recruitment is based in South Africa and rarely have good knowledge on actual processes and systems used in Ireland.
Basic questions.
Recruitment constantly ring you changing information and contract details
Interview questions [1]
Question 1
How do you deal with difficult customers?
What relevant experience do you have with certain systems?
STAR method required!
I applied online. The process took 5 days. I interviewed at Capita (Glasgow, Escocia) in Mar 2023
Interview
Brilliant in depth interview - asked some brilliant questions and were really supportive and kind. We’re able to answer any questions about the work and role I would be fulfilling
I applied online. The process took 3 months. I interviewed at Capita (Londres, Inglaterra) in Oct 2024
Interview
Typing assessment that measured typing speed and accuracy. This was followed by virtual interview with one panel member. Was given a job a couple of hours after the interview .