I applied online. The process took 9+ months. I interviewed at Capita (Birmingham, Inglaterra) in Apr 2023
Interview
After the Online assessment you get an email invite to virtual interview which includes behavioural question,strength and weakness and some follow up questions on your previous job experience and what you expect in your new role
Interview questions [1]
Question 1
About yourself
Qualities of a good csr
How you managed a team
Decision making skills
I applied through an employee referral. I interviewed at Capita (Manchester, Inglaterra) in Nov 2022
Interview
After applying through a link I was sent by a friend,I received an invitation to interview, after my interview I got offered a role.
Application Stage
Interview stage
Conditional offer
Contract.
I applied online. The process took 1 week. I interviewed at Capita (Rotherham, England) in Dec 2024
Interview
Very simple over Microsoft teams. Easy scenario questions and a general chat about previous experiences in similar environments. Spoke to them about myself and what I could bring to the role.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer