CIBC Financial Service Representative interview questions

Had a telephonic round of interview with the HR and it was actually grilling. Went on for good 48 minutes. I must say the Manager was very patient and understanding. The interview round was mainly about my resume, past experience, exp with sales over the phone, practical situations handled and resolved over the phone with customers.

Applied on line and got a phone call a couple days later to schedule a phone interview. The following Monday morning I had the phone interview which was pretty standard interview questions. Everything seemed to go well and the interviewer said I would either get a call to set up a face to face interview or an email saying I was no longer being considered for the position. That was almost 3 weeks ago and have heard nothing since. I assume they decided to not interview me but I have no idea why (I was seemingly very qualified for the position) and they never did send me an email. So I just moved on and got another job. Was kind of frustrating to be stuck in limbo like that though wondering what was going on.