Booking.com Customer Service Team Leader interview questions

An initial 45 minute telephone interview with a resourcing officer progressed very positively and I was excited about subsequently being invited to a 4 hour assessment afternoon the following week, which I attended. Having now invested quite a bit of time with the company, I am very disappointed to have not received any feedback whatsoever after this point. A brief email would suffice. This is very contrary to the company ethos that was projected to me and has left me with a negative impression.

The recruiter calls you and paints a great picture. Very nice and typical tell me of a time questions. All the questions are situation based of prior management experience. If you pass that interview you then get a tour with the lovely recruiter. During the walk through I noticed a couple of things. They offer great meal plans for healthy eating and extremely colorful decor with rows of individuals on tables literally next to each other on the actual production floor. This is their "open concept". It looked like a crazy call center loaded with bodies and no place to make your space because your literally 1 foot away from your neighbor. Don't expect privacy unless you go into one of their conference rooms which are actually really nice. The people did not look happy like the loads of pictures in their profile. Next your taken to your interview with 2 Managers. This is my problem! HR please take note! How do you expect to have a productive interview when the people interviewing you speak horrible English? It was a disaster. I have 7 years of Management experience, I promise I was not under qualified. The interviewers would use broken English and ask questions that made no sense or were asked before. Such as tell me when you had an employee not agree with you? Ok I had that example in the bag... only to be asked tell me of time you have problem?... I did ask some clarifying questions but then felt as though one of the interviewers became annoyed. Honestly this was the worst interview I've ever had. I can walk away with my head held high knowing I could do a much better job than the two morons interviewing me. I have used proper "English" and I honestly think they could not understand what I was saying. At the end of the interview the one interviewer that looked annoyed abruptly ended the interview and literally pushed me out the door! He looked hungover. Oh and their body language not welcoming! I think they do have a "type" and frankly a free trip to Amsterdam that's not promised and low pay with leaders that can't see in an innovative way, no thank you! DONT BELIEVE THEIR HYPE!