Barclays Customer Service Advisor interview questions

'Can you give an example of your risk control/management? Why you think it's a risk? What might happen if you don't manage the risk?' , 'tell me a time when you adapt your communication approach.', 'tell me a time when you deal with a difficult colleague?', 'tell me a time when you help your team to achieve a better result?', 'what's your strength?What's your weakness?'