Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 60 reviews)); "Amazing culture and product that truly benefits the customer" ((in 41 reviews)); "Great benefits including remote" ((in 29 reviews)); "Good benefits, work from home, and the platform does have a great mission." ((in 26 reviews)); "Pay is good and nice" ((in 26 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 38 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (636 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

636 reviews

4.0

Feb 11, 2016

Pay should be more competitive

Administrator

Recommend

CEO approval

Business Outlook

Pros

Great position, flexible hours, friendly coworkers,

Cons

Pay people in subordinate roles more than people in higher ranking roles. Also no consistent reviews/pay increases.

2.0

Jun 5, 2026

Good pay and benefits, but chaotic leadership

Program manager

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

3.0

Dec 10, 2025

Need to define strategy

Sales

Recommend

CEO approval

Business Outlook

Pros

Interesting niche in the market, buyers are common enough that you can be successful here

Cons

Company leadership suffers from 'silver ball syndrome' and clarity of focus would be a good thing.

Viewing 163 - 165 of 636 Reviews

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Pay should be more competitive

Good pay and benefits, but chaotic leadership

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