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      Upwork

      Is this your company?

      Upwork reviews

      3.8

      59% would recommend to a friend

      (636 total reviews)
      avatar

      Hayden Brown

      53% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      636 reviews
      3.0
      Dec 3, 2021

      Great Company if you love your jobg

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is wonderful. But as of lately there has been an unprecedented amount of turn over not only in the SDR zone but also from middle management. which leads me to believe that there is some sort of impasse from upper management (potentially an ivory tower complex). The company treats all of its employees unbelievable well while they are working in their current position. Yet, what I have noticed is any time someone tries to take a step forward in their professional career at Upwork, the result is them leaving the company for an opportunity somewhere else. So if you love the SDR this is the company for you. If you are looking to develop into a new position I would reconsider applying.

      Cons

      Poor leadership choices and transparency. I've heard the promotion process is somewhat near impossible to accomplish. Sales metrics have been set amusingly high and management gets frustrated when not a single member of the sales org hits quota.

      avatar
      Upwork Response
      4y
      Hi there, thank you so much for taking the time to write this review. We really appreciate your candidness in your feedback. We would love to discuss with you further to hear more; please slack our HR channel so we can set up some time 1:1 to hear more about the areas of opportunity. - Upwork HR
      5.0
      May 25, 2020

      Awesome company, great time to be here

      Relatively senior employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a great company. I definitely "drink the koolaid" here. The culture is very supportive, the people are smart and hard working, and the leadership team is authentic, encouraging more comfortable, friendly working relationships. The main thing that is great about this company is that people really believe in the mission - which is to create opportunities so people have better lives and it is central to what we do. It's a rare company where you can do good by doing well.

      Cons

      I don't really think there are cons - I will acknowledge there have been a lot of changes lately, and while that can be hard, it isn't a con as I think all the changes are making the company stronger. No company is perfect, but I'm surprised at so many negative reviews; though you can never make everyone happy. The company tries hard to seek input from workers, so it is a bummer that folks are so unhappy and yet don't report it to the company - a lot of the complaints seem like they could be resolved if people raised them.

      Viewing 160 - 162 of 636 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 927 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.