Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 60 reviews)); "Amazing culture and product that truly benefits the customer" ((in 41 reviews)); "Great benefits including remote" ((in 29 reviews)); "Good benefits, work from home, and the platform does have a great mission." ((in 26 reviews)); "Pay is good and nice" ((in 26 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 38 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(636 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

636 reviews

1.0

Aug 18, 2025

Great teams, mismanagement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working teams are collaborative, smart, and supportive, creating a good peer-to-peer work culture

Cons

Constant reorgs & layoffs, unclear direction, micromanagement

3.0

May 22, 2025

Constant Changing Direction

Manager

Recommend

CEO approval

Business Outlook

Pros

Smart teammates who push work Ability to take time off

Cons

Constant shifting of direction makes impactful work difficult

1.0

Feb 7, 2025

Subpar

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Good work from home policy

Cons

Leadership is constantly changing every 6 months

Viewing 166 - 168 of 636 Reviews

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Great teams, mismanagement

Constant Changing Direction

Subpar

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