Pros
This is a great company. I definitely "drink the koolaid" here. The culture is very supportive, the people are smart and hard working, and the leadership team is authentic, encouraging more comfortable, friendly working relationships. The main thing that is great about this company is that people really believe in the mission - which is to create opportunities so people have better lives and it is central to what we do. It's a rare company where you can do good by doing well.
Cons
I don't really think there are cons - I will acknowledge there have been a lot of changes lately, and while that can be hard, it isn't a con as I think all the changes are making the company stronger. No company is perfect, but I'm surprised at so many negative reviews; though you can never make everyone happy. The company tries hard to seek input from workers, so it is a bummer that folks are so unhappy and yet don't report it to the company - a lot of the complaints seem like they could be resolved if people raised them.