Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (24) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 53 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 25 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 35 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews

4.0

Mar 6, 2025

Upwork

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great sales experience, great benefits, and flexible work life balance

Cons

Constant change//new initiatives, new leadership

2.0

Mar 5, 2025

Declining Company Culture and Outlook

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Still hiring in a few teams. Good place to come to get hired at a VP level position and then leave in a couple years (frequent observed pattern.)

Cons

Leadership team worships startup culture (build and break fearlessly), but we are carrying the weight of 15+ years technical debt created by frequent changes in product direction and business model of globally distributed engineering free lancers (good people, just hard to pull off). High turnover in executives. Not many "new products" have added to the bottom line in recent years...declining GSV and Revenue.

2.0

Mar 5, 2025

Poor culture and over works employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits were great

Cons

The culture is so poor and it seems as though no one really cared about the people but only the bottom line. The expectation is for employees to work excessively and if you're unable to keep up it reflects poorly. There were several leaders that had a complete disregard for others and even when escalated nothing is done.

Viewing 91 - 93 of 635 Reviews

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Declining Company Culture and Outlook

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