Upwork reviews

3.8

59% would recommend to a friend

(635 total reviews)
avatar

Hayden Brown

53% approve of CEO

42% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

635 reviews
3.0
Mar 26, 2025

The people

Recommend
CEO approval
Business Outlook

Pros

Pros great people to work with around an inspiring mission

Cons

drastic constant shifts in strategy

5.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is open, communicative, clear. The work is adequate to the position, while still being challenging and engaging. There are internal opportunities for growth and movement.

Cons

None that jump to mind

2.0
Mar 10, 2025

Good Remote Work But Bad Leadership With No Accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Fully Remote -High Visibility To Leadership -Open Vacation Days -Opportunity To Make Real Impact And Create Change -Empowered To Own As Many Projects As You Can Handle -New Hire Stipend To Set Up Home Office

Cons

-No Process Of Workflow Whatsoever Due To High Turnover -Poor Communication. No One Knows What They're Doing Or What Other Cross-Functional Teams Do. Teams Are Very Siloed -The Leadership Team Has No Clear Direction. They Don't Share Information With Org And Are Very Secretive With The Future Of The Company Causing There To Be Bad Morale Across The Board -The Upwork SaaS Product Is Bad. Employees And Customers Don't Understand What Upwork Offers Because They're Always Shifting The Company Focus Which Keeps The Brand Reputation Poor and Unknown -The Marketing Leadership Team Restructured At Least Three Times In One Year And Pushed Out Really Good Employees Just To Replace Them With Worse Leads -No Room For Internal Growth. The Title You're Hired At Will Likely Be Your Title Until You Leave The Company

Viewing 88 - 90 of 635 Reviews

Glassdoor has 926 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.