Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Freelancer (20) , Senior Software Engineer (20) , Account Manager (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 37 reviews)); "Great benefits including remote" ((in 32 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 24 reviews)); "Great work life balance because you choose your times" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 6 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Madrid , Barcelona , Almería , Valencia

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

53% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

633 reviews

1.0

Jun 9, 2019

Toxic place

Engineer

Recommend

CEO approval

Business Outlook

Pros

Company has some nice people

Cons

Toxic, finger pointing environment.

1.0

Feb 4, 2019

Poor Ethics & Repugnant Culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Location, located near restaurants and ample parking.

Cons

Shady ethics, faulty review system (dishonest reviews can be removed). The entire platform is based on a dishonest system where reviews can be ghosted. Cut throat culture. Far below average talent for the Bay area.

1.0

Mar 27, 2016

Upwork review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

free food all the time, work from home Wednesday, company events , cool down to earth people to work with.

Cons

work/work balance. high turn over rate without the urgency to replace key people and the uppers wonder why things are not done right all the time. Low pay compare to what the market is offering. Too many chiefs not enough Indians.

Upwork Response

10y

Thank you for providing feedback. I would love to talk to you more about your concerns and how we can make things better. Please come by any time or send more detailed feedback via Glint or our All Hands questions. Thanks for being invested enough to comment.

Viewing 46 - 48 of 633 Reviews

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