UPS reviews

3.4

55% would recommend to a friend

(36,791 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good base salary with work from home flexibility

Cons

Bad training, management does not support new employees much. Business can be challenging to sell because you have to overcome whatever issues caused the customer to leave UPS in the first place. There are no “new” customers at UPS, just bringing back the old ones the left.

3.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Brand name on your resume (Fortune 100 company) - Good structure and defined job scope - Higher than average remuneration

Cons

- UPS scrapped hybrid work arrangement in early 2024 and is now 100% on-site - Office is at Changi Business Park - Company is always restructuring and may be laid off at any moment - Too many lifers who have been with the company for decades. If the managers don’t leave, junior staff can’t get promoted

4.0
Feb 1, 2024

Former employee

Recommend
CEO approval
Business Outlook

Pros

Used to be safe from retrenchment, but things have changed.

Cons

Minimal work life balance. Multiple headcount jobs are merged into a single headcount

Viewing 208 - 210 of 36,791 Reviews

Glassdoor has 40,998 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.