UPS reviews

3.4

55% would recommend to a friend

(36,787 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Inside sales reps get the best training in the business. The company benefits are second to none. Income potential is good and top earners make good $$$$. Promotions are there for those who want to succeed. Job security. This is a super job for recent grads and younger professionals. You will have top notch training and develop good work ethic.

Cons

Supervisors have supervisors who have supervisors who have supervisors. The overkill in oversight is keeping a good company from being a great company. Each supervisor has his own objectives and it all gets pushed DOWN to the sales rep. It can be suffocating. Way too much busy work demanded of the sales reps. Less time selling. Attendance policy is too subjective. Some ill-prepared employees get promoted to jobs they have no real-world skills for. Reps are subject to "luck" in territory assignments. If you get a strong territory you make money right out of the box. If you get a weak territory the system is designed that you have little or no chance to turnaround the territory until the new year begins.

2.0
Jul 20, 2011
Recommend
CEO approval
Business Outlook

Pros

- Security - Great Benefits Package - Generally good people to work with - Stock ownership for management

Cons

- Industrial Age company culture that reminds you of the military and stifles creativity. - You get LOTS of accountability and blamed for everything that goes wrong, but absolutely no power to make decisions to make things more efficient. - Rigid management incapable of thinking outside of the box. - Tons of inefficiency and redundancy that no one does anything about. - Corporate in ATL tries to micromanage everything while being completely out of touch with what is happening on the front lines. - Arrogant management whose egos are 10x the size of their brains or actual ability. - Management culture completely out of touch with trends in business and management philosophy. The whole place is like a black and white factory movie. - BAD for Gen Y, some Gen X, or anyone who really wants to love what they do. - Knee deep in politics; brown-nosers get promoted before brains. - Too much red tape; many levels of approval to get anything done. - Double talk; lots of hot air about "entrepreneurship", yet management people need 25 levels of approval and signatures for everything. - Way too top heavy with management; everybody has their hand in every pot trying to justify their jobs, creating a mountain of admin work for front line and mid management. - Too many lifers. You'll get the same promotion @ UPS @ age 40 or 45 that you will get at 28 or 30 at a younger, more hip company. - Surprisingly simple-minded management; lots of otherwise smart people have been trained to take orders and not think; they will expect you to do it too.

Viewing 193 - 195 of 36,787 Reviews

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