UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Oct 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Large company, stable employment, nice training initiatives

Cons

Ever since Mike Eskew stepped down as CEO, the corporate culture spiralled downward. The new CEO was a beancounter, and every action had to be justified in terms of direct ROI. As a result, a lot of software bugs never got fixed, because nobody wanted to take the risk of trying to make something better if people were used to it being barely mediocre. So, most of people efforts devolved down to CYA, as they took away every perq that made the place worth working there. There are better places to work that pay more and actually value emplyoee contributions.

2.0
Nov 4, 2010
Recommend
CEO approval
Business Outlook

Pros

For the most part, as long as you are semi-competent, employment is almost guaranteed. It is highly unlikely you will be terminated (unless there is an ethical violation or due to a lack of education/skills they can't keep you in management).

Cons

Every upper management person in virtually every function is cut out of the same mould-- all a group of "yes-men/women". There's very little 'vision' or 'leadership' in this critical group. In many instances, the 'purpose' of a large scale work project is "because {senior mgmt person} wants to see this"--whether it adds any strategic value to the organization or not. If you're accomplishing all your goals/tasks, then the feedback is "good job, keep doing what you're doing"...which leads to zero career movement.

1.0
Sep 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Ok pay given the responsibility, ok benefits, don't have to work a lot of hours, on-site gym and cafeteria. People are pleasant.

Cons

Few promotion opportunities for Supervisors, Managers, or Directors - terrible upward mobility. There is a huge glut of Managers and Directors that have been around forever --- making it challenging to move up unless someone dies. Culture is old-school. While hours are not long, you better be at your desk between 8am-5pm. Count on a max 2%-3% raise every year, even if you were an awesome performer. Career development process is almost entirely useless. If you are career motivated, UPS is not the place for you. If you're looking for an easy 8-5 job and little responsibility given the pay, UPS is the place for you.

Viewing 121 - 123 of 36,782 Reviews

Glassdoor has 40,987 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.