Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4977 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4675 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1340 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 630 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 404 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2055 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1633 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 707 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 503 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,781 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Feb 9, 2010

Solid brand and stable employment, but nearly hostile work environment in management style

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

*pretty much guaranteed future career if you work hard and are ethical *excellent benefits *management has a roll-up-their-sleeves policy, especially at Christmas time

Cons

*union members can't get fired, even when they completely deserve it *management can be extremely hard-assed and harsh, ignorant of basic human motivation skills

1.0

Sep 4, 2008

I'd rather kill myself than work at UPS again.

Preload supervisor

Recommend

CEO approval

Business Outlook

Pros

Is this a joke? The hours - 3am-9am in a building with no air conditioning. The pay - You'll be pressured into forfeiting a portion to the United Way. Career advancement - Who needs a career anyway?

Cons

My favorite moment at UPS was reading a message in a bathroom stall that said: "Under Paid Slaves" This organization leads by intimidation. "Management" retains employees with empty promises of career advancement. Want to progress from part-time management to full-time management? You better plan on delivering packages instead. But wait! You have a degree? It doesn't matter - none of my managers had a college education. UPS is managed by truck drivers, not leaders.

1.0

Sep 25, 2025

All upper manager director level and above are all worthless

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Brand however pricing never accommodate your requests to Win business and they wonder why they’re losing business but they deny everything and claim it’s not profitable.

Cons

Upper management for sure they are running this company to the ground. They are all parasites and do nothing to actually help you at all. They love to check a box just to check a box and they do nothing intentional instead of getting to the root cause of why we’re losing business They do the opposite.

Viewing 124 - 126 of 36,781 Reviews

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UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Solid brand and stable employment, but nearly hostile work environment in management style

I'd rather kill myself than work at UPS again.

All upper manager director level and above are all worthless

Jobs at UPS

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