UPS reviews

3.4

55% would recommend to a friend

(36,764 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Nov 29, 2017

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

UPS has excellent benefits. I have been afforded the opportunity to provide for my family and retire after thirty-six years of service.

Cons

UPS must increase its hourly rate within its part-time ranks. Their current pay scale does not attract the potential leaders that are needed for promotion from within.

3.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Stable and profitable company, very nice HQ campus in Atlanta/Sandy Springs, deep heritage, overall friendly employees.

Cons

Lack of sophistication & too many rules -- This place is run like a military operation and by former warehouse employees which creates an interesting (not favorable) corporate office dynamic. HR sends a "dress code" packet prior to interviews, which is distributed an additional 3 times during onboarding, and covers items such as type of men's shoewear, 2 in min on women's sleeveless tops, number of toes a woman can show on her "opened to me shoe," etc. Limited number of items allowed on cubicles, and regularly staff counts items on each cube. That's just the start. Turnover and homogenous culture- they've struggled to retain MBAs and marketing talent mainly due to culture. Most people, mid and Sr. Level, started with UPS when in college and moved up the ranks. Most are above 50 and Caucasian. Diversity (ERGs) are taking off, slowly. Some call its culture "cult like" as meetings are opened with a reading from a UPS History book, followed by discussion. A nice tradition of tolerable. No risk taking here. Ever. UPS likes to wait for the competiton to do it first.

4.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed UPS. The people are great, the pay is fair, and the benefits were good. Most managers really cared about their staff.

Cons

Sometimes there is office drama. It is difficult to progress in one's career because there are just so many employees. It is easy to get stuck.

Viewing 37 - 39 of 36,764 Reviews

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