Conversely, everything that you would consider to be the best reasons to work for UPS are its worst aspects. The majority of managers at corporate began their careers as drivers or loaders. These individuals have created an insular culture which is resistant to outside professionals with non-UPS experience. There is a high level of turnover since many accomplished professionals leave the organization within two to three years. The causes for this turnover involve the lack of utilization of their skills, assignment to unsuitable roles, cronyism, and lack of confident, effective leaders/managers.
New employees with MBAs are denigrated by managers and frequently leave under unnecessary stressful work situations caused by their managers. Given the insular culture, there is virtually no upward progression for supervisor level employees at corporate. Lastly, managers are rated by their employees through anonymous surveys, which causes managers to try and terminate employees that they believe are rating their performance negatively, regardless if the feedback is valid. Employee surveys of management were less than 70 percent favorable of management.
