UPS reviews

3.4

55% would recommend to a friend

(36,764 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Aug 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Generous compensation package and benefits. No chance for nepotism or cronyism which makes it a fair field for advancement. Training and education of employees is the ceiling of industry standard which gives career a boost if another opportunity arises elsewhere.

Cons

Very fast paced career from the start. Working conditions are based on the weather of the region. Strict rules to abide by while wearing uniform or driving (protects company name and image). Don't make plans unless it is on your day off.

1.0
Jul 28, 2010
Recommend
CEO approval
Business Outlook

Pros

pension plan (if it still around when you retire) good medical benefits

Cons

long hours, abusive management and environment, work every holiday (forget about spending any time with family on holidays), have to book vacation a year ahead and booked in seniority order, off hour shifts, very poor merit increases, compensation becomes uncompetitive after only a few years in the job, management is uneducated and an "old boys" network.

1.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The good reasons to work for UPS are gone.

Cons

The culture has changed. You used to be a partner for life. Since we went public, the company stock has been worthless. It's not just my thought it's proven by our management committee instituting the LTIPS program. it gives the highest 100 to 200 or so employees extra compensation. The extra compensation is taken directly from all other employees. We used to get 15% of profits distributed to all management employees. Now they take a HUGE chunk of that 15% and give it directly to those top 100 or 200 people. Outrageous! They say it's partly to offset loses by those who have options that have been worthless because the top 100 to 200 people can't grow the business. That makes it more outrageous. Options are to entice you to grow the business. You don't grow it and then give yourself HUGE bonus LTIPS checks? What exactly is the enticement for the top 100 to 200 people to grow the business? There is none. They just get huge checks and ask everyone else to grow the business. It absolutely absurd. And even worse, this is at a time when the company is experiencing RECORD PROFITS!!! The record profits are going right into the pockets of those 100 to 200 people. The rest of the people are simply being de-motivated because of the situation, morale is waaaaay down, performance drops as a result. Everything is being outsourced and employees will be laid or fired (it's already occurring) and the only thing that will be left will the Operations (drivers and hubs etc.) and the 100 to 200 people getting LTIPS. Everything else will be outsourced. Jim Casey would be firing all those 100 to 200 and letting the real workers do it right. The stock price has not moved because wall street sees what is happening and knows the top 100 to 200 employees are just raping the company at the expense of the vast majority of the employees. They didn't even communicate the new LTIPS plan to the employees. We found through an SEC filing. They were to scared to tell us.

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