Tripadvisor reviews

3.5

51% would recommend to a friend

(1,366 total reviews)
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Matt Goldberg

26% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Mar 16, 2015

Misleading and Disingenuous, worker mill...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lunch severed 3 days a week Snack bar with drinks Direct manager is pretty opened to work from home if needed

Cons

Where to begin. This is not a rant it is fact of what happened to me and others. They are very disingenuous during the hiring process. you are offered all these promises in the offer letter if you meet the goals. Your director and direct manager gives you a rave review and tells you that you are an exemplary employee and you have met and exceeded your goals and you are set for full bonus and salary increase this year. Then comes to actual salary increase of 0% and a tenth of the bonus promised in your offer letter. I was told this happens to everyone their first year, I had to ask, did I hear that right??? yes I did. very disappointing when one leaves a very good job to come to TripAdvisor in hopes of bettering them selves and then they are lied to during the interview process and in the offer letter. the praise does not justify the raise (or lack of) In good conscience I could not recommend this company for employment. There is a very high turn over here as the work life experience isn't great and the treatment of workers in-regards to compensation. I worked weeks away from my family and 15 to 17 hour days building this company out, and there was no thanks. My direct manager and Director were great but at the VP level i believe they are out of touch and don't allow the lower management to have any intercourse in the compensation benefits other than rating their subordinates. Also it is hard to get anything done as the upper management in my group manages by intimidation, everyone has their management style but in this case it makes lower management overly nervous to take acceptable risk in doing the job. Some may say that this is my experience only but, please read other reviews, I am absolutely sure you will find others just like this, along with some good reviews. For a college hire this may be a good fit and jumping block but for a highly skilled professional like me it was literally a slap in the face and insult. I can understand a low salary increase or bonus if the company was doing bad but, TripAdvisor is doing great.

2.0
Apr 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits: fruits+snacks, dental care, health insurance (Bupa) Decent wage

Cons

Where to start? I have been working here for many years. Witnessed so many different changes in management. But the values of the company don't change. To them, you are just a number. A lemon to squeeze until there is nothing left and all your enthusiasm and passion is gone together with your ambitions. They say speed wins and then take years to release a new product. Their price strategy is another joke, and clients are noticing it so they know they can renew their subscription at a much lower price just by canceling and then waiting a few months. They are very good at copying their competitors but useless at innovating. Here you don't think, you say yes and become a part of the flock, after a while, you don't even think anymore as they don't like people who come up with different ideas. This is inside sales for you at TripAdvisor. In Oxford, our office is about to close because they are about to move the main office to Dublin. It has been made clear to us in more than one way to look for a new job. But nothing is official, everything is always behind closed doors. We live in fear, when are they going to close the office? Some people have mortgages to pay, kids, etc ... but who cares? Morale is at the lowest. We feel betrayed. We lost trust. Another value of this company is transparency which has become our joke. But really it is deeply sad. Tripadvisor is playing with people lives. They support charities to look good on paper but don't treat their own employees with the respect and honesty they deserve.

1.0
Dec 11, 2018

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For now I still have good vacation time plan, sure it will change soon

Cons

Over worked to the point of health conquences Teams not being backfilled no matter how many leave Many benefits slowly going away Too many levels of management who don't understand what is happening or seem to care

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Tripadvisor Response
7y
I'm happy to see that you are enjoying our vacation policy, we strive to provide our team with industry leading benefits and perks. As TripAdvisor grows and evolves some teams are impacted more than others. Your concerns appear to be very team specific and given that you are a current employee I encourage you to connect with your team leaders and HR business partner to discuss. Specific feedback about the workload can help inform decisions about hiring and balancing work.
Viewing 82 - 84 of 1,366 Reviews

Glassdoor has 1,686 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.