TransUnion reviews

3.6

59% would recommend to a friend

(2,788 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 31, 2023

Overwork is the culture

Recommend
CEO approval
Business Outlook

Pros

Good colleagues, but they've mostly left. This was a company I loved working for until 2022.

Cons

The biggest con is they've developed a culture of overwork and burnout. I was working 60+ hours a week and was still drowning in work. I often had 20-30 hours of meetings a week in addition to 100 emails a day, even even i was off. Because of this I had no vacation for over 2 years (don't let the flex time off fool you). I asked for help and head count and was denied. When describing my level of burnout to my manager a few months after the request for help, I was told "well, we're all busy." The pay is not great and they absolutely hosed everyone on bonuses this year. You're locked into tiny merit increases unless you have a competitive offer, but at that point you should leave. There is no manager development, so there are people leaders who don't have the skills to develop and guide their teams. They also aren't cultivating future leaders. HR exec came from Walmart, a company not know for their employee-focus, and that worries a lot of people. Multiple acquisitions occured without proper vetting or the experience to handle them, leaving many departments on clean-up duty. Offshoring in cheaper labor markets so not sure of long-term job stability.

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TransUnion Response
3y
Thank you for taking the time to leave a review. At TransUnion, we are committed to supporting all our associates in their career growth as well as work life balance. Our organization is constantly evolving to improve our culture and invest in our people leaders. We appreciate your feedback as we continue to engage and provide meaningful experiences to all our associates across the globe. I intend to take your experience back to my team so we can influence positive change in our organization. If you want to discuss further, feel free to reach out to me directly or LifeAtTU@transunion.com - Teedra Bernard
1.0
Apr 22, 2021

Not a good place to work!

Recommend
CEO approval
Business Outlook

Pros

I couldn't find any positive things to say about the company.

Cons

The company is conflicted on how best to handle situations. I have seen people fired just because there is another person in the way to bring on one of their friends or to save their friends from getting fired in another role. I have seen a huge push to get men out of leadership roles just to put females in those roles. I have no problem with any female (black, brown, white, green) promoting up and certainly getting a fair opportunity to get paid the same as a man in the same roles. But, unfortunately, I have seen them promote people that are not qualified for those roles placed in those roles only to fail. It is not fair to anyone, as well as other females who are equally talented and worked hard for the same role. However, the organization cherry-picking talent based on the color of one's skin or the fact that that person meets a particular quota within the organization. The management turnover is huge and it is getting worse by the day because the company no longer backs managers or supports them while dealing with poor performing employees who refuse to work. It's much easier to send the employee home and pay them than it is to help improve their performance. The company is mirroring its policies around Silicon Valley and catering to those well connected. Only the individuals in Manager roles and above make any money. You have to get to a Sr. Manager or above to get a real yearly bonus. We continue to take on more with fewer people. They give everyone FMLA, Leave, etc. to try and get the yearly great places to work award while on the backs of those who show up each and every day. This organization is poorly run from the top down. The HR Department is not helpful and offers little to no value in service or help when truly needed. I would suggest you avoid their wonderful sales pitch when they try and hire you because you will be in a bad situation after you realize what the company is about.

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TransUnion Response
4y
Thank you for leaving your feedback. I’m disheartened to hear about your experience. As an organization, we take pride in providing various resources to spur individual achievement and career growth based on merit. Your comments are always welcome, and I hope we can connect to help understand and address the concerns, as I’d like to learn more. If you are willing, please reach out to me directly. - Teedra Bernard, Chief Talent and Diversity Officer
2.0
Oct 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Company is very successful and doing well; Excellent benefits; Very convenient location to train; Company is very generous to charities; Awesome CEO

Cons

IT project managers are not respected and moved around all the time; Project managers are over worked and under valued; IT leadership (especially senior leaders) do not work well together; Leaders cannot agree on prioritization of work which creates a lot of frustration with project teams; Lots of finger pointing from leaders and complaining about CIO; Work-life balance in IT is terrible; Some of the SVPs have no filter and curse all the time especially Application Development SVP

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TransUnion Response
7y
Thank you for sharing your review - I appreciate the candid feedback. I am pleased to hear your overall positive view on TransUnion, our benefits and philanthropy. On the other hand, I am disappointed to read about your experience and want you to know it will not go unheard. I am committed to building and sustaining a team where everyone is respected, valued and knows the impact and importance of the hard work they put in. I welcome the opportunity to discuss your review with you further - please don’t hesitate to reach out to me directly. - Mohit Kapoor, CTO
Viewing 49 - 51 of 2,788 Reviews

Glassdoor has 3,165 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.