TransUnion operates in a complex matrix structure that can be challenging to navigate. The decision-making process is often convoluted, making it difficult to achieve alignment on key initiatives. There is almost no formal mention of career development opportunities or programs. This lack of emphasis on professional growth can leave employees feeling uncertain about their future within the organization, especially for those who were hired remotely then the company pivoted to only interviewing folks who could be hybrid.
I also agree with other reviewers that TransUnion has somewhat failed to fully integrate its acquisitions, leading to role redundancy, confusing brand messaging, and no clear understanding of who owns what.
Lastly, as mentioned above, the company relied on remote workers to get them through the pandemic before shifting to a partial hybrid model and refusing to interview remote candidates for new roles unless they could come into an office two days a week - not possible when you live hours away. Now the company is going through rounds of layoffs and intends to continue to offshore U.S. jobs to India, Costa Rica, etc.
