TransPerfect reviews

3.0

40% would recommend to a friend

(2,859 total reviews)

Phil Shawe

44% approve of CEO

32% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,859 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Travel Some Collegues Were Cool Going out at Sales Conferences was fun

Cons

Everything. 1. Hired as a sales person but had no time to do any sales all positions are essentially admin positions. 2. The hours are ridiculous and should be illegal sometimes forced into working until 8pm at night and if you didn't you weren't commited enough to you work 3. Wasn't told about the Draw until after I had been working quite a while. It's essentially a system whereby you pay back your salary before you make any commission. So if you make 8 % comm on every sale and your basic is € 40k per annum you have to make over € 500k in sales before you get any commission. Needless to say thats a huge number most people don't achieve so make sure you're happy with the basic. 4. Forced travel and unnecessarily long and tiring training. I had to live for weeks in different countries training with often unprepared people for excessively long periods with no breaks. Ended up taking 8 panadols a day just make it through. 5. LETTERING ! They wont explain this to you until after your hired but you have to stuff envelopes - first you have to find people to mail up to 1000 a week so you search and find these people then you have to find their addresses and input into a data system. then every week you have to print lettrers and envelopes and stuff them and post them. Completely absurd 6. EOD !!! End of Days Every day you have to send an e-mail to EVERYONE i the company telling them what you did that was meaningful and they have to be detailed 7. Ridiculously confusing systems. For every job you create you have to send all these complicated mails with their own language TP 500 wc 1300 12/03/2011 8am tyh llj 20000 in the heading and if you get one thing wrong your in trouble. this has to be reiterated in your mail and in numerous other places. 8. Unfair management - I overheard managers been told to keep new staff past 7pm to teach them a lesson ?!?! All in all they work their staff to the bone and take complete advantage. They lie and are underhanded and know a number of staff that had to seek psychiatric assistance after leaving due to stress, anxiety and panic attacks.

1.0
Jun 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Nice view from the 38th floor. Young work environment. Company-sponsored dinners and happy hours. A reliable paycheck/Health insurance

Cons

12+ hour work days with no overtime! -Managers are well aware that the workload they are handing out could not potentially be accomplished in 8 hours, especially for new people who don't have any connections. The office is also severely understaffed because of the incredibly high turnover rate. Taking a lunch is impossible. I calculated that if I had been working at an hourly rate with overtime, my pay rate would be less than $12/hour. What a joke!! This shouldn't be acceptable for anyone with a college degree. Non-transferrable skills. -the "experience" mentioned in other reviews is simply having an office job to put on your resume. The project coordinator position is all about sending out mass e-mails to find linguists who are willing to work for bottom dollar in a very short amount of time. Most transactions between PCs and linguists occur with very little professionalism, which would not fly at almost any other work place. There is little to no thinking in this job- just processing and meeting an overload of insanely tight deadlines. Poor training/Treated with disrespect -I spent the first 2 weeks I was there doing nothing but watching boring powerpoint presentations! There are over 100 power point presentations to watch and do a quiz that would ask for very specific information. These presentations usually took 45 min. each. They've got to be insane if they actually think this is effective in training anyone. When I actually started doing work, the amount of micro-managing was beyond belief. They expect you to ask a manager for approval with basically every click of the mouse. However, my trainer was always busy and seemed to get ticked off everytime I asked her to come over, but if I sent an e-mail or clicked a button without her, she would become infuriated. If I made a mistake she would point it out to me with absolute disprespect and intolerance. One of my coworkers actually told me she wouldn't speak to a dog the way the trainer addressed me!! Unhappy employees/Dismal workplace A lot of other reviews seem to convey an image of a fun environment with lots of smart young people that just have to work long hours. Some even say that their are rewards for "hard" work. The truth: There is absolutely no time for fun conversation or teamwork throughout the day. You are glued to your computer for 12 plus hours- processing projects and managing deadlines; there is no comraderie or socializing at all during office hours. Managers would come down HARD on mistakes- leaving employees who just worked 20 hours of unpaid overtime to the point of tears, with absolutely no thanks.

1.0
Jun 7, 2012
Recommend
CEO approval
Business Outlook

Pros

TPT is filled with smart, ambitious people. I have found some of best friends and lifelong connections there. I loved working with linguists all around the world. I only wish that I was able to really work with them, not just push translations through the system to create a rushed and poor quality deliverable. This is a great "starter job" so people can understand what they do and do not want in their career. For most, this is a burn out position though. Supposedly, if you work hard you can make a lot of money... too much money for the work actually done by management making said money. The employees who are actually carrying out most of the work (project coordinators and account managers) do not receive any benefits like profit sharing. Therefore, they feel the pressure to make sales and increase revenue, but have no incentive whatsoever. Meanwhile, their managers are making the money off of them.

Cons

Pattern of staff terminations (voluntary or not), clearly indicates there is a spoke broken in the training curve and production wheel...although blame is continually deflected from this blatant problem to make it appear the issue is the lack of skill with the production team. Continual acceptance of impossible deadlines that result in undue stress to the production staff - as well as making them vulnerable, and typically given, to the blame for missed deadlines. These issues have been happening for months if not years, with continual staff turnover. Unfortunately it's not the staff's problem, but the production model that is in place, and middle management appears to believe it's purely a staff issue - as proved by their revolving door of departing staff. Can 100 employees all be so bad at their jobs? Wouldn't that reflect poorly on the hiring judgement of your managers? This is a vicious cycle, and for middle management not to understand it will continue for months to come - unless serious review is taken- is sticking their heads in the sand. After all...(taken from their job advertisements :) ) Put simply, you hire the most talented candidates and are supposed to give them the guidance, resources, and opportunities they need to grow their career in an expanding environment. By supporting the continual acceptance of deadlines that are not obtainable, production staff members are continually set up to fail. Setting up a production model that would require individuals to work 12 or more hours a day as a typical work week is taking advantage of employees and not professional or admirable. It's a blatant disregard of someone's health and personal life outside of their job. Management's choice to constantly perform at an understaffed level is a source of unhappiness and frustration within all sectors of TPT. Senior Management pushes PMs to increase their revenue and mark up per project, but this isn't possible with the workload or influx of new employees that must be trained. How can any business plan support continual increase in revenue when your most valuable assets keep walking out the door? In my one year with the company, I know of at least 12 people who came or left, or BOTH within ONLY my department. That figure doesn't even include the people from sales or other production departments. This past year, employees participated in a company project where they were asked to submit ideas on ways of improvement, but is anyone in a management role truly going to implement any of the suggestions? By the end of the project, it seemed like only the projects that increased revenue and not the ones that may increase employee happiness or sanity, would be the projects implemented. I didn't enjoy missing dinners with my mom when she visited - even though I gave my management a heads up when I wanted to leave by a certain hour. I didn't enjoy missing buses that were to take me away for week-end escapes, due to having to work late on consecutive Friday nights. I didn't enjoy hearing how my speaking up on how other department delays resulted in my missing deadlines - responding to my concerns as being unacceptable. I didn't enjoy being told that I was immature for making friendships with other Project Managers in my department. I didn't enjoy working 85 hours the week before Christmas because we were understaffed and taking on too much work as a department. What I do now enjoy, is my new job, making more a year and knowing I'll be home by 6pm - allowing me to now resume with living a life. P.S. Did I mention the women's bathroom frequently runs out of toilet paper and/or paper towels and there's always one stall that no one dares enter?

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