TikTok reviews

3.2

42% would recommend to a friend

(6,222 total reviews)
avatar

Shou Zi Chew

61% approve of CEO

41% positive business outlook

TikTok has an employee rating of 3.2 out of 5 stars, based on 6,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TikTok employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 19, 2020

Very LONG hours!

Recommend
CEO approval
Business Outlook

Pros

-Exciting and fun products -Everyone is still figuring things out together - Lean hierarchy

Cons

- Very very long working hours (literally 9am-12midnight + weekends); not very attractive if you compare to the other big tech firms who cares about your wellbeing. -everything is on chat, not email so people expect you to reply instantly. Thousands of pings every day? - nobody gives you time to onboard; they expect you to be a genius the moment you join.

2.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

-Generous AL ( be careful if you leave midyear and you will be punished for taking AL and they take their money back) - Dental and Health insurance

Cons

The company lacks transparency during hiring in their procedures such as salary and pay cut offs. They discourage individuals from talking to each other about their salaries as it appears to be different for everyone. Management does not care about employees and only worry about metric and pushing business. Work hours are long, and there is little support when it comes to some of the gruesome content you may be exposed to. The company tried to offer food services but have contracted bad companies where people stop eating office food due to getting sick all the time (little done to rectify the situation). They expect people to be in the office till midnight, and do not care to help with transportation if you leave outside London (ie taxi only restricted to London boroughs). Several people would ask to work from home during the late cycles and they would not accept requests or care about safety. Things keep changing for the worst, from forcing people to work in the office during late shifts, poor wellness support, micromanaging, being ‘punished’ for being rotad off on office days as you have to make up the day. This is truly been a nighmare working for them. They do not care about anyone’s mental health.

1.0
Jul 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The occasional free t-shirt with slogans like ''always day one'', ''be candid and clear'' or ''be grounded and courageous'' and the regular company culture events where HR would ask us what these slogans actually mean and then have us collectively make a drawing to visualize the company slogans. The management likes to order sushi and their are free bananas so you don't starve during night shifts.

Cons

Contra The sort of feudal system where each manager has a manager all the way to the HQ in Beijing. The way managers just seem to care about their own power base and building their little empires. The favoritism of the management rewards the wrong people (the so-called ''top performers'') for the wrong reasons. They don't keep their word / make empty promises (about career perspectives and improvements that never happen). Arbeitsatmosphäre It's your worst nightmare. Nobody talks to anyone. Since only individual performance counts for the Chinese management and every minute, every mouse-click is tracked, the pressure is too high to join in casual conversation with your coworkers, but you can watch a never ending show of short videos instead. Vorgesetztenverhalten Disturbing and disgraceful. Absolute lack of leadership and even basic management skills, but good at delegating tasks to others and basically let them do most of the work. Mostly absent during hard times or when painful decisions to what remained of the team had been or had to be taken. People the supervision didn't like or didn't know how to deal with, were sidelined or fired. The higher management and HR just stood by, watched and did nothing as the initially highly motivated team died a slow, but certain death. Kollegenzusammenhalt I have never witnessed such a hostile and toxic working environment. The petty Machiavellian plots and schemes just never stop, the backstabbing goes on and on. People who are strong at self-promotion while ruthlessly downgrading their opponents thrive at this company. Because supervisors actively involve in this kind of behavior themselves, lend their ear to all the gossip and use it against people, they make this workplace a living hell. Interessante Aufgaben The development of the app has been stunning, yet the tasks carried out in the Berlin office are mundane and extremely monotonous. Watching over a 1000 short videos everyday in a dark office building slowly but certainly turns your brain into a mush and give you nightmares you cannot imagine. Kommunikation The higher management has still to acknowledge there actually exist cultural differences between Europe and China, especially when it comes to human relations, communication styles and dealing with conflicts. Any major decisions will basically be passed along the chain of command all the way to the bottom where you are left to deal with it. No protective shield, no constructive discussions: just do it or get lost. Umgang mit älteren Kollegen Most employees Bytedance hires are relatively young (23-35). Karriere / Weiterbildung The company doesn't care about your career interests, they only care about their own business needs. So far, I have never participated in any serious training or had a conversation with HR about my career perspectives. When you do your job and you do it well, they just want to keep you there, right where you are. Competent and qualified people know better and move on. Gehalt / Sozialleistungen The salary used to be above average, but it seems somewhere along the way they changed their mind about that and now new employees make much less. This has led to a ridiculous pay gap between people who actually perform the same job. Arbeitsbedingungen The office is situated at the Potsdamer Platz WeWork area. The building (not the office) offers quite a magnificent view on the Tiergarten. The IT equipment, tables and chairs are OK. The air quality in the office is bad, especially during the night and on weekends. Umwelt- / Sozialbewusstsein Bytedance doesn't mind to have flashy neon signs with the company's motto and flat screens with company propaganda wasting energy 24/7 and importing tons of cheap plastic marketing merchandise from China. Or fly in a tech guy from the USA to fix the internet. Work-Life-Balance When you work from 16 PM till 1 AM, there is no such thing as a Work-Life-Balance, doesn't matter which promises were made by the company's recruiters. Normal office hours are only to be enjoyed by the management and supervisors. If you do have two weeks of normal office hours, this will be presented to you as ''divine mercy'', although it will only help to further ruin your sleeping pattern and what is left of your health. (Don't mention home office. There is no such thing in China.) Image The company obviously pumps a lot of Renminbi in glistening marketing campaigns to promote their apps, there have been some scandals concerning their apps, but the reality underneath the surface and the truth about the company remain mostly hidden for the moment. If the CPC-loyal company wants te become a global success, it really has to broaden its (eastern) horizon and be cool (instead of another big data monopolist-wannabe).

avatar
TikTok Response
6y
Thank you for taking the time to share your feedback. We truly apologize for your negative working experience at TikTok. And we will take your feedback into serious consideration. If you have any further concerns, please feel free to contact us at global-oc@bytedance.com.
Viewing 19 - 21 of 6,222 Reviews

Glassdoor has 7,950 TikTok reviews submitted anonymously by TikTok employees. Read employee reviews and ratings on Glassdoor to decide if TikTok is right for you.