The Cigna Group reviews

3.5

64% would recommend to a friend

(6,791 total reviews)
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David Cordani

65% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
2.0
May 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Medical Insurance / Dental Insurance / 401K / Paycheck

Cons

Working at Cigna was not a good experience. I never loved it there. When they went to Banding - as opposed to the salary grades the Administrative Assistant lost ground from the midpoint to the market value. Of course this benefited some - mostly the higher ups who were already making alot of money. The money is not good and the raise are lousy - maybe good year is 2.5% no more. Also, when you work as an AA, I had two situations where my managers kept adding in more and more people for me to support. This was done so he/she could appease the peers they had and the matrix partners. So essentially I was working for the same money - no compensation was given for the extra work, there was no reward for the extra support at the compensation time and it was a demoralizing feeling but I was being required to please more people and it couldn't be done all the time. Most middle managers - (maybe not all, but alot) - and this applied to the Band 4 and Band 5 managers have a strong sense of entitlement and feel superior - they can be rude and mean to those below them. I think this results from them making so much money and have an overestimated sense of importance. They get away with treating others like dirt because when push comes to shove the higher manager will tend to give then the benefit of the doubt and/or back them up. Alot of the time people go without reporting so saying anything about these managers who can be abusive because they know it will be futile. Insurance is o.k. but every year you are getting less and paying more for it.

2.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Little pros - 401k is really good - Good hours - Co-workers were the biggest plus

Cons

- Pay wasn't all that great in the means of the value market - PTO was difficult because they never had enough for each department - PTO/Sick days were combined, if you had to call off you took away from your PTO - Calling off was frowned upon, with bad weather, or even if you had a doctor's note - Favoritism was a HUGE factor with this company, if you weren't buddy-buddy with the managers. Good luck getting anywhere - Computer systems/phone systems were always crashing, and when on a call it could take up to 5 minutes to load everything. - The managers did not want to take escalated calls. - The benefits they offered.. Was a JOKE, unless you only needed dental or vision, which in that case that was the only decent thing. High medical deductible, and the cost out of paycheck was ridiculous. - They say you can advance, but when it comes to it, if there is someone who has a degree, they get it regardless if you're the better, hard worker employee - No rewards or bonuses for hard work. It's unnoticed - They don't focus on the employees needs, just the stockholders needs - High turnover rate

4.0
May 1, 2015

case manager

Recommend
CEO approval
Business Outlook

Pros

great benefits calm work environment flexibility of schedule green building practices great cafeteria

Cons

horrible computer systems constantly crash and lose information popularity over productivity and skills promotions and bonuses seldom given

Viewing 274 - 276 of 6,791 Reviews

Glassdoor has 7,526 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.