Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 546 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 460 reviews)); "work from home and flexible work schedule" ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 392 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 296 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 141 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 95 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,785 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Nov 1, 2025

Don't do it

Prior authorization representative

Recommend

CEO approval

Business Outlook

Pros

Nothing.. no room to move up if you do everything correct

Cons

Everything, mirco management, high stress calls

The Cigna Group Response

7mo

Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.

3.0

Nov 1, 2025

Working at Cigna

Lead data scientist

Recommend

CEO approval

Business Outlook

Pros

Work life balance is a big plus

Cons

The tech stack needs to update. Compensation in Data Science is less than standard average.

The Cigna Group Response

7mo

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

2.0

Oct 31, 2025

Be careful

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

If you network correctly, you will be practically untouchable in terms of job security. The "Full Salary + Commission" structure is unique and most jobs cannot offer this. There is a lot of money to be made if you can ignore the "internal hurdles" and the "internal politics" the STL office has.

Cons

If you are a minority, you do not have any job security no matter how much you network/politic. Other regions of Cigna are different but in the Mid-West it is preferred to be a Caucasian otherwise you can be removed at a moments notice. Due to the high turnover, there is a good chance you will be responsible for cleaning up other workers messes (often). There is no value or loyalty to workers that exceed performance results.

The Cigna Group Response

7mo

Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.

Viewing 175 - 177 of 6,785 Reviews

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Jobs at The Cigna Group

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Spain

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Ejecutivo Comercial | Business Developer B2B

Madrid

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