Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 546 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 460 reviews)); "work from home and flexible work schedule" ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 392 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 296 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 141 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 95 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,785 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Oct 31, 2025

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will receive excellent training, everyone works very well together.

Cons

It could take some time to bid out to a higher role.

The Cigna Group Response

7mo

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

3.0

Oct 30, 2025

We Solve Healthcare — But We Can’t Solve Our Own Leadership Gaps

App dev manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for young professionals to join and learn 1000 different systems and move around. If you are committed to Insurance Industry and your role doesn't define you and you are okay with moving around and not being in one role for more than say a few years, then this place is for you

Cons

This is Conways Law on steroids. The political climate is so thick and disfunction is so deep not to mention the discriminatory practice of IT Principal Community and never promotion territory of SUW IT, Should you avoid all these pitfalls you just might survive, Its who you know and circle of trust that entitles you. Not what you can do. Every Band 4 knows they do all the work all the time and Band 6 knows it. There's a dysfunctional layer at Band 5 just lucky enough to know they got the job for some reason other than they are actually leaders. I've seen people promoted fast and crazy and others 15 years leading, coaching, mentoring with nothing other than thanks for walking to the loser lot at 2am after another great release.

The Cigna Group Response

7mo

All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

3.0

Oct 30, 2025

Good Work Life Balance

Lead business analyst

Recommend

CEO approval

Business Outlook

Pros

Great balance of work and life and everyone is friendly and ready to help.

Cons

There is not very much corporate transparency.

The Cigna Group Response

7mo

We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!

Viewing 178 - 180 of 6,785 Reviews

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Jobs at The Cigna Group

Responsable de Procesos

Spain

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Responsable de Procesos

Madrid

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Regulatory Data & Reporting Analyst