The Cigna Group reviews

3.5

64% would recommend to a friend

(6,780 total reviews)
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David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours. In most cases if you need a day off or to work from home for a day or two it is granted.

Cons

The biggest negitive is forced rankings. Basically when it comes to compensation the bottom 25% of employees get nothing, no raise, no bonus. Your manager is forced to rank his team using a scale of E, S1, S2, S3 & N. E being the best rating and N being the worst. If your manager has 10 employees, he must have at least 1 N(not meeting expectations) and 2 S3(low end satisfactory). All 3 will get no compensation. If all 10 employees are very close performance wise the manager must be unfair to 3. CIGNA has been using force ranking for more than 4 years now. Typically force rankings are used for a year or two to get rid of deadwood.

4.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The opportunities to advance within CIGNA are nearly limitless, though they may sometimes require relocation depending on the size of your office. Management is eager to promote those employees who have potential.

Cons

The "rewards-for-performance" compensation system can result in some pretty measly merit and promotion raises. Every position has a market value that is openly discussed with employees. However, performance vs. market value never seems to line up the way one would think it should. Ratings during the annual review must be given on a bell curve, so there will always have to be someone with a "needs improvement" rating, regardless of whether anyone on the team actually deserves that rating.

3.0
Aug 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Large, fairly progressive company; leadership at high levels seem out in front of market trends and have lucid plan for growing company and market share; organization is very accommodating with respect to work/life balance in my experience.. International division is a very strong contributor to organization - is small and still has some autonomy within overall corporate structure.. International's leadership team has improved markedly in past year with new faces and ideas in many areas.. business casual dress code.. education and training opportunities seem to be available and encouraged..

Cons

Promotion philosophy is mediocre at best; already seen a number of very talented, well-qualified people pursue and be offered positions of greater responsibility within the organization only to find that the company's compensation structure seems to cap would-be salary increases at 5-8% regardless of current salary.. many end up refusing rather than taking new position with % salary increase not commensurate with % increase of responsibilities. Some have left the company due to frustration. Lesson: not being cheated when negotiating entry salary with company will at least offer a higher base from which future promotion increases will be calculated. Also, the health benefits offered take some getting used to - Health Reimbursement Account and Health Savings Account is it. Premiums coming out of the paycheck are a little cheaper, but the potential to pay much, much more out of pocket is definitely there. Dealing with administrative tasks related to paperwork (filing claims, etc.) while following up with Customer Service over the phone is another hidden cost..

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