Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (350) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 577 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "work from home and flexible work schedule" ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 374 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 318 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 322 reviews)); "No training and coaching." ((in 139 reviews)); "bad managers are not removed" ((in 138 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 97 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

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3.5

64% would recommend to a friend

(6,780 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Apr 24, 2009

pro cigna

Call center supervisor

Recommend

CEO approval

Business Outlook

Pros

the location is ideal. most of the people are at least ok to work with. there are lots of opportunities to learn stuff. cigna has online training courses that can be taken at home too. cigna spends a pretty good amount of time on training although im sure it could be better.

Cons

the technology isnt the best and sometimes its difficult to work the hours expected. there are a lot of people that seem to complain way too much about very petty things. however this is probably what happens everywhere. communication between departments and between management and staff isn't the best but thats the way it goes i guess

2.0

Mar 9, 2009

BOD met 2 decide 2 B dropped off block from building for qtrly meeting so we didn't see them get out of limos

Financial controller

Recommend

CEO approval

Business Outlook

Pros

Nice work-life balance at CIGNA.

Cons

Forced rankings, low pay, corporate greed.

3.0

Jan 29, 2009

CIGNA -- Mediocre in every way

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

I've just been with CIGNA for 6 months but so far so good. The decision to freeze salaries this year was disappointing but not completely unexpected. It seems to be a very bureaucratic company but probably no more so than any other big company

Cons

Declining membership causes constant budget pressure. No travel, no training. Also, ironically, the insurance coverage is average at best. Not nearly as good as my last company.

Viewing 6763 - 6765 of 6,780 Reviews

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