Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 552 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Great shifts and can work from home" ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 97 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jan 9, 2014

Organization is very corporate and functional in nature. Company is top down command and control

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefit plans good salary for stellar performers

Cons

Company needs to structure for more local autonomy and responsibility

3.0

Jan 9, 2014

Great co-workers and managers but misleading when hiring.

Csa

Recommend

CEO approval

Business Outlook

Pros

Constant support for job you are in, good training, decent pay and benefits.

Cons

You can get pigeon holed into your job even though they tout advancement. Some jobs that have high turnover rates you may never get out of because they always needs bodies.

4.0

Jan 8, 2014

Corporate Savvy

Claim manager

Recommend

CEO approval

Business Outlook

Pros

Hire-on compensation. Occasional intelligent colleagues. Work load has plateaued for many teams, but not all. Management has recently provided tools and resources so that employees do not drown... as often. There is room to shine and advance if you work hard and sell yourself. Job security.

Cons

Favoritism can be shown by management. It is hard to stay neutral in a click environment. Processes change in the blink of an eye. Management can forget that you have a desk load when asking to assist them with pet projects. Mid-Year and Year-End Reviews It can be a very thankless job depending on the sociodemographic of your customers. There may not be any quick advancement even if you stand out as a top performer.

Viewing 6412 - 6414 of 6,792 Reviews

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