The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)
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David Cordani

65% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Jan 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay, option to work from home, paid time off, the people you meet and get to know, cafeteria that's not too bad

Cons

Trying to actually help people. There is so much red tape trying to get a claim adjusted or appealed. You are constantly bounced around from queue to queue trying to get answers. It leads to very upset customers. Ask a question for help and get 3 different answers. Too many systems to do one job and only one computer monitor. Management seem non existent throughout the day and constantly micromanage your time. Also, management and supervisors try at all costs not to take escalated calls.

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Glassdoor has 7,527 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.