Corporate Savvy - Claim Manager The Cigna Group Employee Review

4.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Hire-on compensation. Occasional intelligent colleagues. Work load has plateaued for many teams, but not all. Management has recently provided tools and resources so that employees do not drown... as often. There is room to shine and advance if you work hard and sell yourself. Job security.

Cons

Favoritism can be shown by management. It is hard to stay neutral in a click environment. Processes change in the blink of an eye. Management can forget that you have a desk load when asking to assist them with pet projects. Mid-Year and Year-End Reviews It can be a very thankless job depending on the sociodemographic of your customers. There may not be any quick advancement even if you stand out as a top performer.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
4d
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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