Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (350) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 572 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 439 reviews)); "Flexible schedules and work from home positions are also available depending on the position." ((in 401 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 377 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 322 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 332 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 56 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,780 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Apr 5, 2026

provider management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

benefits salary hybrid working independant

Cons

constant change in management and leaders

4.0

Apr 2, 2026

Pretty decent

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

1. Strong benefits package — As a major health insurer, Cigna offers competitive health, dental, and vision coverage, along with solid 401(k) matching and wellness perks that are genuinely above average for the industry. 2. Remote and hybrid flexibility — Many roles offer work-from-home options, which provides a good work-life balance and cuts down on commute time significantly.

Cons

1. Bureaucratic decision-making — Being a large corporation, getting anything approved or changed can involve layers of process and slow-moving leadership, which can be frustrating if you’re used to a faster-paced environment. 2. Limited upward mobility — Career advancement can feel stagnant depending on your department, with promotions often tied more to tenure and internal politics than performance

The Cigna Group Response

2mo

Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you for being part of The Cigna Group.

2.0

Apr 1, 2026

Strong resume boost but a toxic culture

Chief technical product manager

Recommend

CEO approval

Business Outlook

Pros

-Fortune 15 company looks good on your resume -Compensation was good to decent

Cons

-Management plays favorites and is clicky. If you aren't in the inner circle, you're out. -"Boys Club" culture -Lots of layoffs in the past few years. -Company prioritizes itself rather than their employees.

The Cigna Group Response

2mo

Thank you for sharing your feedback with us. We're disappointed to hear about your experience, but we want to hear from people like you to learn how we can do better.

Viewing 49 - 51 of 6,780 Reviews

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