Worst Professional Experience Ever
Pros
Emphasis placed on community commitment / social responsibility; Ability to work across multiple departments and with various individuals
Cons
Top-down management; Management culture needs a complete overhaul; Inadequate communication from top management resulting in rumor mill working overtime; Micromanagment from direct manager, resulting in an alienated team and teams inability to think creatively on how to solve problems; Hostile work environment (experienced workplace bullying from direct manager and she was actually allowed to get away with it); Inability to be nimble and stay competitive due to lack of resources and continued investments back into the company; Poor health benefits (coming from an actual insurance company); Poor work/life balance (emphasize healthy lifestyle but don't let employees adjust work schedules slightly to accomodate); Company values (care, integrity, courage, excellence) contradict actual employee behavior - coworkers lie to each other, coworkers work against one another, etc.; Place strong emphasis on customer service, yet don't work to improve company cultural - the two are strongly tied to each other; Poor performance review practices - misuse of 360-degree feedback; needs to be use for development not performance apprasials; Little to no training, inaffective training or lack of investment in current employees Stifled mobility - career development opportunities are poor (in local Phoenix market) unless you want to transfer to Cigna headquarters in CT (recently move from Philadelphia, PA) Also at Corp, the environment is all about who will be the next leader and taking sides vs. working together to move the company/industry forward.
