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      The Cigna Group

      Engaged Employer

      The Cigna Group reviews

      3.5

      64% would recommend to a friend

      (6,795 total reviews)
      avatar

      David Cordani

      65% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

      Reviews by job title

      7K reviews
      1.0
      May 24, 2021

      Wouldn't wish this job on my worst enemy.

      Customer advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had one supervisor that helped me in getting unexpected time off covered

      Cons

      You are expected to perform a "script" without sounding scripted. You are "required" to follow up with customers but granted no time to do so, and penalized when you have too many pending follow ups. When asking for assitance, you are given minimal effort from someone with less experience than you. Your performance expectations are unattainable, and it is impossible to meet a standard set by people who have never worked on the front lines of the call center,

      4.0
      May 19, 2021

      It is a lot

      Disability case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The company is WAH full-time -Super inclusive -We get to pick our start time up until 9:00am -Get a good amount of sick and holiday pay

      Cons

      -New York Life is wanting us to switch to work in the office -Work life balance is SUPER difficult due to the high work load -You can only use 1 week of holiday pay at a time unless. So, taking a 2 week vacation, you have to get special permission -Didn't get a raise this year due to NYL merge

      Viewing 325 - 327 of 6,795 Reviews
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      ReviewsThe Cigna Group reviews

      Glassdoor has 7,530 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.