Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 569 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 460 reviews)); "Work from home was flexible and convenient." ((in 403 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 324 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 146 reviews)); "bad managers are not removed" ((in 134 reviews)); "Poor management and leadership." ((in 95 reviews)); "Layoffs are a constant threat." ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Madrid , Pozuelo de Alarcón , Barcelona

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,795 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Apr 4, 2022

Continuing to lower benefits and wages.

Automation engineer

Recommend

CEO approval

Business Outlook

Pros

Direct management is easy to work for. Opportunity to learn and grow.

Cons

It seems as though the company cuts benefits and pays lower wages each year. Last year in the midst of the pandemic no pay raises were given. This year the pay raises were under 3%(while inflation is projected to be 7% or more.) The company is posting record profits with none of that being passed back to the employees who make this possible. Under Express Scripts the benefits were much better and the yearly pay increases kept pace with or exceeded inflation. Under Cigna(an insurance company) both of these key areas have declined.

1.0

Oct 16, 2021

Skip this one

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can expect a steady paycheck There is a good rewards program

Cons

There is a humiliating process called mock audits. They will micromanage you to death Unrealistic expectations of your stats It’s more work than you realize The pay is not consistent with all you have to do The customers are angry and unsatisfied, prepare to submit complaints all day Forced overtime

4.0

Oct 15, 2021

Cigna Is Great Yet Demanding Company

Agile product owner senior advisor

Recommend

CEO approval

Business Outlook

Pros

The company offers a challenging environment that pays okay. They are ahead of the curve in the industry when it comes to new products/ services. The people here are revolutionizing the healthcare space.

Cons

The leaders do not, nor have they ever respected work:life balance. The pandemic only made the situation worst where employees typically work late in the evening. Personally, I was working 50-60 hour work weeks as a norm. I wouldn't recommend working here if you have a demanding personal/family life. The pay doesn't reflect the expectation. The competitors offer more competitive salaries.

Viewing 319 - 321 of 6,795 Reviews

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